Terms of Service

Effective Date: June 9, 2026 | Last Updated: June 9, 2026

Please read these Terms of Service carefully before using the meal-piada.click website or any services offered through it. By accessing or using our platform, you agree to be legally bound by these terms.

1. Acceptance of Terms

Welcome to Piada ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," or "you") and Piada, governing your access to and use of the website located at meal-piada.click (the "Website"), including all content, features, services, and functionality offered through it.

By visiting, browsing, registering on, or otherwise using the Website — including placing food orders, viewing menus, or interacting with any portion of our digital platform — you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must immediately cease all use of the Website and any associated services. Your continued use of the Website following the posting of any modifications to these Terms shall constitute your acceptance of such modifications.

You represent and warrant that you are at least eighteen (18) years of age, or if you are under eighteen (18) years of age, that you have obtained the consent of a parent or legal guardian who also agrees to be bound by these Terms. You further represent that you have the legal capacity to enter into a binding agreement.

These Terms apply to all visitors, users, and others who access or use the Website, regardless of how they access it, including through mobile devices, third-party integrations, or any other means.

2. Description of Services

Piada operates as a food-related business offering customers the ability to explore menu items, place online food orders, view nutritional and ingredient information, access promotional offers, and interact with our brand through our Website at meal-piada.click.

Our services may include, but are not limited to:

Online food ordering and delivery coordination
Menu browsing, including descriptions, prices, and allergen information
Account creation and management for returning customers
Loyalty or rewards program participation (where available)
Promotional offers, coupons, and discount code redemption
Customer feedback and review submission
Contact and communication features, including customer support
Catering inquiry and group order services (where available)

We reserve the right to modify, expand, restrict, suspend, or discontinue any aspect of our services at any time, with or without prior notice to you. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Availability of menu items, pricing, hours of operation, and delivery zones may vary by location and are subject to change without notice. The Website is intended to provide information and facilitate transactions; actual food preparation and service standards are governed by applicable health and safety regulations in your jurisdiction.

Third-party delivery services, where utilized, operate under their own terms and conditions, and Piada makes no representations or warranties regarding the performance of such third-party providers.

3. User Obligations and Account Registration

To access certain features of the Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to maintain its accuracy.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security. Piada will not be liable for any loss or damage arising from your failure to comply with this obligation.

By using our Website, you agree to comply with all applicable federal, state, and local laws and regulations, including but not limited to the Federal Trade Commission Act (FTC Act), consumer protection statutes, and any food ordering or e-commerce regulations that may apply in your state.

3.1 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities in connection with your use of the Website:

Using the Website for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation
Attempting to gain unauthorized access to any portion of the Website, including other user accounts, computer systems, or networks connected to the Website
Submitting false, misleading, or fraudulent orders, information, or payment details
Engaging in any form of phishing, spoofing, or other deceptive practices
Using automated tools, scripts, bots, spiders, crawlers, or scrapers to access or collect data from the Website without our express written permission
Interfering with or disrupting the integrity or performance of the Website or its underlying infrastructure
Uploading or transmitting any viruses, malware, or other harmful code
Harassing, threatening, or intimidating other users, employees, or representatives of Piada
Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or its content for commercial purposes without our express written consent
Posting or transmitting any content that is defamatory, obscene, offensive, discriminatory, or otherwise objectionable
Circumventing or attempting to circumvent any security measures or access controls implemented on the Website
Submitting fraudulent or bad-faith chargebacks or payment disputes
Impersonating any person or entity, including any employee or representative of Piada
Using another user's account without their express permission

Violation of any of the above may result in immediate termination of your account, prohibition from future use of the Website, and may expose you to civil or criminal liability under applicable law.

4. Intellectual Property Rights

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, photographs, images, audio, video, menu descriptions, software, design elements, and the overall "look and feel" of the Website — are owned by or licensed to Piada and are protected under United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, trade dress protections, and other applicable federal and state laws.

All trademarks, service marks, trade names, logos, and other brand identifiers displayed on the Website are proprietary to Piada or their respective owners. Nothing in these Terms shall be construed as granting you any license or right to use any trademark, service mark, or logo without the prior written consent of the applicable owner.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in accordance with these Terms. This license does not include the right to:

Reproduce, modify, create derivative works from, or adapt any content on the Website
Distribute, publicly display, or publicly perform any content from the Website
Resell or commercially exploit any content or functionality of the Website
Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices

Any unauthorized use of the Website's content or intellectual property may constitute a violation of copyright law, trademark law, and other applicable laws and could result in legal action.

If you submit any content to the Website — including reviews, feedback, suggestions, or other materials — you grant Piada a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any form or medium, without obligation to compensate you or maintain confidentiality.

5. Payment Terms

Where the Website facilitates online food orders or transactions, the following payment terms apply:

5.1 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to applicable sales tax, delivery fees, service charges, and other applicable fees, which will be disclosed to you prior to completing your order. We reserve the right to change prices at any time without prior notice. Prices are final at the time of order confirmation.

5.2 Payment Methods

We accept payment methods as listed on the Website at the time of your transaction, which may include major credit and debit cards and other electronic payment options. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and that the information provided is accurate and complete.

5.3 Order Confirmation

An order is not confirmed until you receive an order confirmation from us. We reserve the right to refuse or cancel any order for any reason, including pricing errors, product unavailability, or suspected fraudulent activity, and will provide a refund in such cases if payment was collected.

5.4 Refunds and Cancellations

Refund and cancellation policies may vary depending on the type of order and the stage of fulfillment. Please contact us at [email protected] for inquiries regarding specific refund requests. All refund decisions are made at our sole discretion, except where required by applicable law.

5.5 Taxes

You are responsible for all applicable taxes arising from your use of our services. We will collect and remit applicable sales taxes as required by federal and state law.

6. Disclaimers — Services Provided "As-Is"

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIADA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION PROVIDED ON THE WEBSITE
WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS OR SERVICES

Nutritional information, allergen disclosures, and ingredient descriptions provided on the Website are for general informational purposes only and may not be fully accurate or up to date. Customers with food allergies, dietary restrictions, or specific nutritional requirements should exercise caution and consult directly with our staff before placing an order.

We do not warrant that the results obtained from use of the Website will be accurate, reliable, or meet your expectations. Any reliance you place on the information provided through the Website is strictly at your own risk.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ANY APPLICABLE STATE CONSUMER PROTECTION STATUTES, IN NO EVENT SHALL PIADA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, data, business, or goodwill
Business interruption or lost opportunities
Personal injury or property damage arising from your use of our services or Website
Unauthorized access to or alteration of your account or transmissions
Conduct or content of any third party on or through the Website
Errors, omissions, or inaccuracies in content or services
Any failure of food delivery or third-party delivery services

REGARDLESS OF WHETHER PIADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH DAMAGES ARE SOUGHT.

IN NO EVENT SHALL PIADA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIADA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for consequential or incidental damages, so the above limitations may not apply to you in full. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Piada, its affiliates, licensors, officers, directors, employees, contractors, agents, representatives, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

Your use of, or inability to use, the Website or services
Your violation of these Terms or any applicable law or regulation
Your violation of any third-party rights, including intellectual property rights or privacy rights
Any content you submit, post, upload, or transmit through the Website
Your fraudulent, negligent, or unlawful conduct
Any dispute between you and a third party, including delivery service providers

We reserve the right, at our own expense, to assume exclusive control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which our principal place of business is located, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on improper venue or inconvenient forum.

To the extent that any federal law, including the FTC Act (15 U.S.C. § 45 et seq.), applies to these Terms or your use of our services, such federal law shall control over any conflicting state law provisions.

Nothing in this section shall prevent Piada from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Piada directly at [email protected] and attempt to resolve the dispute informally. We will make reasonable efforts to address your concern within thirty (30) days of receipt of your written notice. Both parties agree to engage in good-faith negotiations during this period.

10.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or our services — including any question regarding the existence, validity, or termination of these Terms — shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as amended from time to time.

The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You and Piada agree that the arbitration shall take place on an individual basis only, and that neither party shall have the right to participate in a class action, class arbitration, or representative action.

10.3 Class Action Waiver

CLASS ACTION WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

10.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Claims filed in small claims court are also exempt from mandatory arbitration, provided the matter remains within the court's jurisdiction.

11. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Website or maintain an account with Piada. You may terminate your account at any time by contacting us at [email protected] and requesting account deletion.

Piada reserves the right, at its sole discretion, to suspend, restrict, or terminate your access to the Website or your account at any time, with or without cause and with or without prior notice, for any reason, including but not limited to:

Violation of these Terms or any applicable law
Fraudulent, abusive, or harmful conduct
Non-payment or fraudulent payment activity
Conduct that poses a risk to the safety of other users or Piada's operations
Prolonged inactivity

Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination — including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution — shall survive any termination or expiration of these Terms.

12. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Piada. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We do not endorse or recommend any third-party products, services, or websites referenced on or linked from our Website.

You acknowledge and agree that Piada shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available through any third-party website or service.

We strongly encourage you to review the terms and privacy policies of any third-party websites or services you visit through links on our Website.

13. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share information about you when you use our Website and services. Please review our Privacy Policy carefully. By using the Website, you consent to the data practices described in our Privacy Policy.

To the extent you are a resident of California, your rights may also be governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.

14. Changes to Terms

Piada reserves the right to modify, update, or revise these Terms at any time in its sole discretion. When we make material changes to these Terms, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by providing notice through the Website or via email to the address associated with your account.

Your continued use of the Website after the effective date of any revised Terms constitutes your acceptance of and agreement to be bound by the updated Terms. It is your responsibility to review these Terms periodically for any changes. If you do not agree to the revised Terms, you must discontinue use of the Website immediately.

We encourage you to bookmark this page and check it regularly to stay informed of any updates. No modification to these Terms shall be valid unless it is in writing and either posted on the Website or delivered to you in accordance with the notice provisions herein.

15. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or in conflict with any applicable law or regulation, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms.

The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of any other provisions of these Terms, which shall remain in full force and effect as if the invalid, illegal, or unenforceable provision had never been included. The parties agree that a court or arbitrator may reform any severed provision to reflect, as closely as possible, the original intent of the parties.

16. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other agreements or policies expressly incorporated by reference herein, constitute the entire agreement between you and Piada with respect to your use of the Website and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written, relating to the subject matter hereof.

No failure or delay by Piada in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No waiver by Piada of any breach or default of any provision of these Terms shall be deemed a waiver of any subsequent breach or default, and shall not affect the other provisions of these Terms.

17. Force Majeure

Piada shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, governmental actions, war, terrorism, labor disputes, power outages, internet disruptions, or failures of third-party service providers. In such events, we will make commercially reasonable efforts to resume performance as soon as practicable.

18. Electronic Communications

By using the Website or communicating with us via email, you consent to receive electronic communications from Piada. These communications may include notices about your account, order confirmations, promotional materials (subject to applicable law and your communication preferences), and other information concerning or related to the Website. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

19. Accessibility

Piada is committed to making its Website accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards, including guidelines set forth under the Americans with Disabilities Act (ADA). If you experience any difficulty accessing our Website or services due to a disability, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

20. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you need to contact us for any reason related to your use of the Website or our services, please reach out to us using the following contact details:

Company Name	Piada
Email Address	[email protected]
Website	meal-piada.click
Location	United States

We aim to respond to all inquiries within five (5) business days. For urgent matters related to food safety or order issues, we encourage you to contact us directly via email for the fastest response.

Acknowledgment: By using the Website at meal-piada.click, you acknowledge that you have read these Terms of Service in their entirety, that you understand them, and that you agree to be bound by all of their provisions. If you do not agree to these Terms, please do not use our Website or services.